How do I accept/reject a media match request?

This support article is intended to guide you through managing media requests.

1. After following "How do I view media requests for a match?" guide you will see the column on the left hand side with the status of the request. Click on the status of the request you wish to moderate (e.g. Accept, Reject, On Hold or Delete).

2. A popup will appear where you can click each button to Accept, Reject, place the request On Hold or Delete the request.

3. In the next section below if there are any facility requests, you can approve them by clicking on them on the Accepted Facilities side (turns the Facility Blue) or reject them by not clicking on them (keeping them grey).

4. Next you can send a Response Email to the requester, addressing any comments that they may have made. This is optional.

5. Finally click Save to complete this request or Save & Next to automatically open the next request for review. Please note that clicking Close will not save any changes and no email responses will be sent.

That’s it! You have moderated this request.